This Reserve Bank Payments Study is a first of its kind in South Africa, and MarkData is incredibly proud of the team of more than 250 interviewers, team leaders and supervisors across the country that helped make this a successful launch. Also, a very big thank you to the incredible team at the SARB. The study, officially launched in September 2024, was based on two surveys – the Survey of Consumer Payment Choice (SCPC) and Diary of Consumer Payment Choice (DCPC). The study provides extensive insight into how the public perceives and uses various payment methods and instruments on offer in the country. This study is another highlight of MarkData’s 40+-year history.
Download a copy of the report:
SARB-Payments Study Report 2023 Executive Summary
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